Martin Lewis issued travel advice today on what Britons with holidays booked should do this summer. He spoke to a woman who had booked a holiday to
Martin Lewis issued travel advice today on what Britons with holidays booked should do this summer. He spoke to a woman who had booked a holiday to Spanish island Majorca with Love Holidays, but while the flight was set to go ahead, the hotel is now closed all summer. For now, the UK government warns against non-essential travel but this could be set to change very soon.
It’s this potential shift in travel advice that can cause confusion at the moment.
If the government lifts the travel restriction holidaymakers won’t be able to get refunded if they choose not to go.
“We’re likely to hear on Monday whether quarantine’s going to be called off and the travel announcement that people can fly again is pulled back,” Lewis told Holly Willoughby, Philip Schofield and viewers on This Morning.
“I suspect it will be for a number of European countries including Spain so it is possible that your flight wouldn’t be cancelled and you have no reason not to go.
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“You choosing not to go if you’re allowed to go unfortunately isn’t a reason for the holiday to cancel.”
Lewis warned that companies are reluctant to offer refunds at the moment as they struggle to say afloat.
In such a situation, brands such as Love Holidays in this situation may offer a different hotel if the Foreign Office permits travel.
“If though, you’re offered this package you should be entitled to a refund on the hotel, and if you haven’t got a hotel, you should get a full refund,” Lewis told the caller.
He advised she speak to her travel insurer if she booked the flights and hotel separately but if they were booked together then she’d need to speak to her travel agent.
“I’ll be honest it’s gonna be a fight either way,” Lewis cautioned.
“It’s an absolute gloomy nightmare at the moment.
“This was caused by the government doing this indefinite guidance not to travel, which means there’s no crystallisation date of when you can’t go.
“I mean, they could change the mind the day before if it’s released – we’re going to have to see on Monday what the situation is.”
Lewis went on to point out that the travel industry is operating amid far from normal times.
Many major companies are operating against the law in this unprecedented period.
“Massive, huge international travel companies are simply ignoring the law and not giving refunds, even ignoring the airline law when it’s absolutely plain that you’re entitled to a refund,” he said.
Lewis added: “I’m not saying I approve of it.
“I’m not saying it’s the way it should happen, but we have to go back – there are millions of people owed refunds and the travel companies are fighting in an existential crisis for their ongoing existence to keep the money in their pots.”
According to travel expert Simon Calder, who spoke to the BBC today, France, Italy, Greece, Spain, Bermuda, Gibraltar, Belgium, Austria and Germany and the Netherlands will be included in the list of countries the UK will agree air bridges with.