The instructions come amid the coronavirus crisis – a time in which the UK has seen a vast number of lifestyle changes in order to slow the spread of COVID-19.
While changes to the lockdown are beginning to be announced in the different countries of the UK, social distancing measures remain.
And, at this moment in time, NS&I is directing customers to change how they would normally access their money.
Click onto the NS&I website, and a pop-up warning can immediately be seen.
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