Universal Credit and benefit debt repayment pause to end from next week – get ready now

If this does not resolve the issue, the claimant could then dispute the decision and Citizens Advice detail that they can help with this.

If a benefit claimant wants to officially challenge a DWP decision, they will need to note the exact date of when the decision was made.

This is important because challenges must usually be made within certain time limits.

Before a person can appeal a decision at a tribunal, a claimant will have to ask the DWP to look at their decision again under mandatory reconsideration rules.

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